"We had Mike and Angelo install our new Navien tankless water heater on a Sunday, and they didn't charge us extra." Amelia T.
See all reviews ↓Need water heater repair in San Ramon? I can usually be there the same day you call. I'm Mike, a master plumber who has specialized exclusively in water heater repair, replacement, and installation since 2017. I handle tank and tankless water heaters throughout San Ramon, and I don't charge extra for nights, weekends, or emergencies.
"We had Mike and Angelo install our new Navien tankless water heater on a Sunday, and they didn't charge us extra." Amelia T.
See all reviews ↓Most water heater repairs in San Ramon run $200 to $1,200, depending on the part and the type of system. A thermocouple or pilot assembly on a gas unit is usually $200 to $600, a gas control valve $200 to $700, and an electric heating element $200 to $500. There's a $200 fee to come out and diagnose the problem, and it goes toward the repair if you have me fix it. I don't charge extra for nights, weekends, or emergencies.
You'll get the price in writing before I start. If the tank is leaking or the unit is old enough that a repair doesn't make sense, I'll tell you and go over replacement options instead.
Most water heater repairs are done the same day I come out. It's $200 for me to diagnose the problem, and that goes toward the repair if you have me fix it. Once I know what's wrong, I'll tell you what it'll cost and whether it's worth fixing or that money is better spent on a new unit, and you'll have the price in writing before I start. It doesn't matter what brand you have or whether it's gas or electric.
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If you already bought a water heater from Home Depot or Lowe's, I'll install it, usually the same day, and the work comes with a lifetime guarantee on installation labor. I hook up the water, gas, venting, and electrical to code on every tank and tankless water heater I install. Before I leave, I check every water and gas connection and walk you through the settings so you know how your new water heater works.
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Most replacements are done the same day, and hauling away the old tank is included. I keep 40-gallon units on hand, so those can go in any day of the week, but larger sizes come from my supplier, which closes at 5 on Saturday and reopens Monday. Every commercial-grade American Water Heaters unit I supply comes with a 6-year, no-questions-asked replacement guarantee. If your water heater is leaking or more than 10 years old, a new one usually makes more sense than another repair, and the estimate is free.
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If you're thinking about switching to tankless, I'll come out, check your gas line and venting, and tell you whether it makes sense for your home, and the estimate is free. If you're waiting minutes for hot water to reach the master bath, the Navien models I install have a built-in recirculation pump that keeps hot water ready at the tap. I also repair and maintain Rinnai and Noritz, so if you already have a tankless system or bought one yourself, I can take care of that too.
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If your water heater is leaking, close the cold water valve on top of the tank and turn the gas control to off, or flip the breaker if it's electric, then give me a call. Emergencies go ahead of scheduled work, I'm usually there the same day, and I don't charge extra for nights, weekends, or emergencies. My supplier is closed on Sundays, so on a Sunday I can get you running with parts from Home Depot or wait until Monday for the better parts my supplier carries, and I'll let you decide. If you smell gas, get everyone out of the house and call PG&E before you call me.
Call Now: (925) 338-9333 →When you call, I'll ask a few questions first, because some problems can be fixed over the phone and you won't need me to come out at all. If it does need a visit, I'll set a time and head out to you in San Ramon. Once I'm there, I look at more than the water heater. I'm a licensed plumber, not just a replacement installer, so I check the gas line, venting, and water connections around it too.
Then I'll give you a price, along with any options that could save you money, or let you know if an upgrade makes more sense for your home. Most repairs and replacements are done the same day, and if something holds up the job, you don't pay for the delay.
Answers based on years of water heater work throughout San Ramon neighborhoods.
"We had Mike and Angelo install our new Navien tankless water heater on a Sunday, and they didn't charge us extra. They were knowledgeable, professional, and thorough — explained everything, installed all new fittings and venting, and left everything cleaner than when they arrived. I'm getting hot water upstairs and downstairs now. Would absolutely recommend them."
"Angelo and Mike showed up within 20 minutes of my call. They were courteous, knowledgeable, and had us back up and running in no time. They walked us through helpful maintenance tips while they worked and patiently answered every question we had. Friendly, fast, and professional — this is my go-to company for any plumbing need and I will not use anyone else."
"Our water heater broke down and Mike was booked solid for the next 3 days. Thankfully, he found a way to squeeze us in on the same day anyway. He found the problem immediately, walked us through some options with upfront pricing, and had everything installed and running within hours. Concord Water Heater Service is the only company I'll call for plumbing needs going forward."
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A Windemere homeowner called about a twelve-year-old water heater leaking from the bottom, which means the tank itself had failed. It was in the garage, so I swapped in a commercial-grade 50-gallon electric unit the same day. The new tank has American Water Heaters' Blue Diamond glass coating, which resists corrosion better than a standard glass lining, and it's covered by my 6-year, no-questions-asked replacement guarantee.
A family of six in Gale Ranch had been running out of hot water during the morning rush for years. Their 50-gallon unit was too small for the household and was running nonstop to keep up. After a few questions about their daily usage, it was clear they needed a bigger tank, so I replaced it with a commercial-grade 75-gallon electric water heater the same day. Morning showers aren't a scheduling problem anymore.
A homeowner in The Bridges wanted to upgrade from a tank water heater and had heard tankless was a good fit for larger homes. I recommended a Navien and installed it, and now they have hot water whenever they need it without waiting on a tank to recover.
I handle water heater repair, replacement, and installation throughout San Ramon, from Twin Creeks and Crow Canyon to the newer homes in Dougherty Valley, and I can usually get to you the same day you call.
Most service calls are handled the same day, and I don't charge extra for nights, weekends, or emergencies. If you're not sure whether your situation needs immediate attention, give me a call and I'll help you figure it out.
Call and tell me what's going on. If it's something I can walk you through over the phone, I will. If it isn't, I'll come out, usually the same day, and you'll have the price in writing before any work starts. I don't charge extra for nights, weekends, or emergencies.
Serving San Ramon from our Concord location since 2017